Pet Odor Disclosure & Selling a Home

In today’s market the smell of cat urine, dog urine & pet urine is the last thing you want to contend with when selling a home. So, what do you do when you smell pet odor? We all know about the obvious things……carpet cleaning, deodorizers, ozone machines, scented candles, plug-in air fresheners and don’t forget the baked cookies and remember to open all the doors & windows before the prospective buyer arrive. Seriously, have the home inspected for pet odor damage the more you know about what you are selling or buying the better prepared you are to address the concerns of others. It’s a lot easier to address pet odor disclosure issues before closing escrow then after that check is cashed and everyone has been paid!

Pet Odor Disclosure Protection

Protection against Pet Odor Disclosure issues.

 

Pet Odor Disclosure what not to do

If you really think about it this single act of covering up pet urine odor could be a double edge sword that could come back to bite you, the prospective home buyer or the home seller. I have seen it happen more times than I care to count. I will later provide testimonies from some of my clients personal experiences so you can read how they felt when they purchased a home that was staged to keep the pet urine odor smell from being noticed while they were “prospective home buyers”.

pet odor disclosure covering over urine damage

Pet odor disclosure stains hidden under new carpet.

 

Pet Odor Disclosure Realtors Remorse

Here is one example of how effective staging can be and how it could lead to a non disclosure issue down the line. I had a buyer call me 1 year after he and his wife purchased a hill top home overlooking the ocean in Ventura, CA this home had French doors leading to the deck that wrapped around the house. When he and his wife looked at the home all the carpeting was new and the home was freshly painted. It was during the warmer months when they were interested in buying the home so the listing agent was showing off how the fresh ocean breeze would blow thru-out the home. They had no clue the agent was purposely getting to the home much sooner to open all the windows and air the home out. With no smell present there was no reason to consider a call for a pet odor inspection. All they knew was the home was freshly paint and brand new wall to wall carpet was installed.

Pet Odor Disclosure Inspector California

Pet Odor Disclosure Inspector Friend of Foe?

Pet Odor Disclosure Sellers Remorse

I received the call from the buyer a lady in Northern California about a home she sold to a couple that she said were trying to take advantage of her by hitting her with a $250,000 dollar law suit for a home she sold them. She wanted me to inspect the home and give her an estimate to remove the odor stating that there is no way there was that kind of damage in the and she only had four cats. After explaining my services and how we find urine damage she said we won’t be able to find any pet urine stains because they repainted the interior and replaced all the carpeting. So, after telling her we would have to pull up all the carpeting to inspect the subfloor, testing to moisture, inspect the walls freshly paint walls and remove baseboards, I never heard from her again.

Pet Odor disclosure Inspection found wet urine stains under carpet

Pet odor disclosure Who did this job?

Pet Odor Disclosure Buyers Remorse

2 Months later I get a call from a lady describing the same problem I schedule the appointment to look at the home. The basement had been completely gutted all the drywall, carpet & tile flooring removed. The upstairs was still intact so they could live there. The walls had begin to show yellow cat urine stains coming from under the fresh paint, when we pulled the carpet back we could see dark cat urine stains on the hardwood flooring that was covered with new carpet to hide the damaged hardwood floors. We tested and found moisture in the wood flooring, drywall & bottom of cabinets. With our high output UV black light we could see the urine stains in the grout and on the drywall under the fresh coat of paint. The cat urine odor level was about 6.5 on a scale of 10 and 10 being you can smell it from outside when the doors are closed. When I asked if they smelled any odor before they purchased the home they said NO! I was also told that they found nearly 100 sticker type air fresheners on the underside of the cabinets & inside the kitchen cabinets. They told me it was after they moved in before they begin to notice any odor and it just started getting progressively worse and worse. One thing they did remember is every time they visited the home before the sell all the windows were open.

Pet Odor Disclosure Inspection

Client collecting evidence for a pet odor disclosure to show how seller knowingly hid odor damage.

Pet Odor Disclosure Warning

Pet odor disclosure Rat infestation

Pet odor disclosure rat infestation guest house gutted!

After seeing this amount of damage and sharing with experiences of others one can realize  how valuable Our services would be to professionals in the  real estate industry and help to protect prospective buyers, sellers and other real estate agents from turning a bad smelling house into big stinking deal! Having the home inspected by a professional pet odor removal specialist could save you thousands of dollars and getting rid of the headaches PRICLESS!

Last week we were contacted by a buyer already in escrow for a pet urine odor inspection in San Francisco on a 2 Unit Townhouse the seller had allowed his cats to roam freely in the basement which the cats also used as a liter box. The buyer was concerned about the odor in the basement permeating into the living area and he asked the seller to fix the problem before closing escrow. The day before closing the buyer did his final walk thru and found that the basement still had a presence of cat urine odor. The seller showed the buyer proof that he hired a janitorial service to remove the feces and spray the affected area with a disinfectant deodorizer. The results were obviously not good enough to satisfy the nose of the buyer.

After speaking to the buyer and looking at pictures of the area, I was able to give him a phone quote based on the square footage and other info he provided. The buyer quickly realized that he did not want to incur this out of pocket expense or take a chance closing escrow before getting the odor problem resolved.

Despite the buyer’s agent’s attempt at minimizing the odor problem and telling him “don’t worry it will go away in few days” and the seller’s agent saying “cats don’t pee on concrete” unlike others this buyer stuck to his guns and did not let the pressure of the agents push him to sign those documents.

We did the inspection for him found traces of urine all along the perimeter of the lower wall in the basement, on the concrete & found odor off gassing in areas that were filled with dirt. After the buyer presented the seller with our estimate to remove the odor the seller finally agreed to give the buyer a credit of 6200.00 to repair the problem at the close of escrow.

Question: If a buyer purchases a home after taking the advice of the agent saying “the odor will go away in a couple weeks” and it does not. What type of problems do you think would follow?

If you are replacing carpet damaged from pet urine and stains the last thing you want to do is install your brand new carpet on top of of sub-floors that smell like urine. When pet urine soaks through the carpet and pad it is absorbed into the sub-floor which is usually plywood or concrete, both are porous and if not treated or sealed properly the urine odors can return with a vengeance!

Protect your new carpet………Our odor encapsulating sealer prevents pet urine odors from off-gassing through sub-floors and we guarantee it!

Are you looking for a service to remove pet urine odor from your home? Is the carpet ruined from cat or dog urine? Do you believe that the sub-flooring will need to be treated or sealed prior to installing your new carpet or flooring? Did you get a great deal on a home with pet urine odor problems and now can’t get rid of the odor?

We are “the pet urine odor problem solvers” don’t waste valuable time with online gimmicks, remedies & miracles in the bottle the quickest fix is the one done right the first time!

Call us when you are ready to get the odor out!
(877) 386-3677